Looks pretty on the inside. But most of the staff are rude. I went in looking for acne and needed help but everyone I made eye contact with and tried talking to hurried away. I guess I don’t look like the typical preppy beauty guru so I wasn’t worth their time. I walked right out. Won’t return. Thanks for the help.
I walked into the Bluffton, SC store a few weeks after moving there from Colorado to find some anti frizz hair care products to combat the southern humidity. A sales assistant in the makeup area asked what I was looking for and after I told her she brought me back to the salon. She informed the stylist of my predicament as he was doing a blowout. He stopped simply to tell me there were no products to help me and I just had to deal with it. Not only was this the most unhelpful experience I've ever had in a store like this but it was embarrassing as all the other salon patrons just stared at me with my mess of frizz. The original sales assistant from the makeup section just shrugged her shoulders and said "oh well, sorry." I would not recommend this store.
Love this store. Inventory is huge. Sales are good.
Music was irritatingly loud, and the music itself was not suited to the store environment. Wanted to schedule hair appointment but changed mind after going there. But sit in the hair salon, which is so visible, no. Ulta stores i went to outside of Raleigh were clean, the music not too loud, and would get hair done, and shop. Store in Bluffton not stocked well....which i understand after the holiday. Maybe will try again, because Ulta items i am used to buying were not even in this store. Remodel, clean up and turn the music down some.
I tried to make a hair and make up appointments for 2 people. Despite me being physically present in the store when I made the appointments, I was told I did not make a make up appointment, just hair appointments, and was then told there was no way to work me in. I wanted braids worked into a bun and my friend wanted curls swooped to one side. It took 2.5 hours for all this to not even happen. 45 minutes into my hair the stylist took it out and restarted because it looked awful. Then, my bun was falling out within an hour. When my friend went to have her hair done, all she did was curl it. No swoop, nothing fancy to enhance it, literally curled it was a straightener. Both of us wanted simple hairstyles and are not picking people but it was too much to ask.
Ulta Beauty is a US Hair Care Studio based in Bluffton, South Carolina. Ulta Beauty is located at 1460 Fording Island Rd #160, Bluffton, SC 29910, USA.
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