Dr. Benson is fantastic! She was so kind, genuine and patient with all of my questions
I called on January 10th 2017 at 8am and told the girl who answered the phone that I thought my dog was dying and needed to bring her in asap. The girl showed no sympathy and said they had no appointments. I asked if this was a vet. and did they see sick animals. She said yes, but they had no appointments until Jan. 19th.We had taken our dog to Banfield before so she was not a new patient. I hung up and called a friend who rec. Dr Parker at another vet. I called them and they immediately made an appointment for 2:30 that day even though they had never seen my dog before. I was so grateful. At around 9am my dear sweet Mocha died. I was heart broken. After many tears we were so fortunate to get a new puppy, Skippy. I am making appointments for his first vet visits. I WILL NOT be going to Banfield. Kelly Simon
DO NOT BRING YOUR DOG HERE. Of course they can give your dog shots, and the whole drop off thing is convenient, but if you have a real emergency they do not have the capacity to handle it. My dog was doing follow-up visits with Banfield after an eye surgery. They removed her stitches too soon and told me she was good to go- I never even spoke to the doctor. One week later I brought her in because I felt something was wrong. Again, I didn't get to speak to the actual doctor. They took her back, then immediately brought her back out. She handed my dog over the counter and said, "Her eye is going to fall out, you'll have to take her somewhere else." I was horrified.
I will never bring my pet here again , these guys will make up "policy's" just to bring your pet in to spend money on extra test that are not needed. Their customer service is terrible as well they are unable to make very few recommendations without bringing your pet in to be see . I would recommend Battery Creek in Beaufort for all your pet needs way more professional and less cost!
Fast forward... My dog's eye never fell out, she just needed some drops/antibiotics. I still had to pay out my wellness plan contract. This place is a joke. They don't care about the animals and they just want their money.
Had an emergency with my dog and made an appointment. Got here and they tried to charge me more than what was quoted. The whole time the woman at the front desk had a HUGE attitude. Don’t go here it’s not worth it.
Banfield Pet Hospital is a US Veterinary Care based in Bluffton, South Carolina. Banfield Pet Hospital is located at 30 Malphrus Rd Suite 106, Bluffton, SC 29910, USA.
Please contact with Banfield Pet Hospital using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Banfield Pet Hospital opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.